Shipping policy
Postage & Delivery Policy
For: Hunter Automotive Parts
Last updated: 01/01/26
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1. Overview
This Postage & Delivery Policy explains how orders placed with Hunter Automotive Parts are processed, dispatched, and delivered. It applies to all purchases made through our eBay shop.
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2. Order Processing
* Orders are processed after payment has cleared through eBay
* Orders are usually dispatched within on the same day if purchased before 3.30pm, unless otherwise stated in the listing
* Orders placed on weekends or public holidays are processed on the next working day
Dispatch times are shown clearly on each eBay listing.
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3. Postage Methods
We use reliable UK delivery services, which may include:
* Royal Mail (1st Class, 2nd Class, Tracked)
* Courier services such as Evri, DPD, Yodel, or UPS (depending on item size and weight)
The postage method used may vary based on the item ordered.
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4. Delivery Times
Estimated delivery times are provided by eBay and are for guidance only:
* Standard UK delivery: 1-2 working days
* Tracked or express services: as stated in the listing
Delivery times may be affected by factors outside our control, including courier delays, weather conditions, or peak periods.
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5. Postage Costs
* Postage costs are clearly shown on each listing before purchase
* Combined postage may be available for multiple items (where applicable)
* Any applicable free postage offers will be clearly stated in the listing
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6. Tracking Information
* Tracking details are uploaded to eBay where a tracked service is used
* Buyers can view tracking information directly in their eBay order details
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7. Delivery Address
* Items are delivered only to the address provided at checkout
* Please ensure your address is correct before completing your order
* We cannot change delivery addresses once an order has been dispatched
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8. Missed or Failed Deliveries
If a delivery attempt is unsuccessful:
* The courier may leave the item with a neighbour or in a safe place
* The courier may attempt redelivery or provide collection instructions
If an item is returned to us due to an incorrect address or failure to collect, additional postage costs may apply before re-dispatch.
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9. Lost or Delayed Items
If your item has not arrived within the estimated delivery time:
* Please allow extra time during busy periods
* Contact us via eBay messages so we can investigate with the delivery service
If an item is confirmed as lost, we will offer a replacement or a full refund in line with eBay’s policies.
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10. International Postage (If Applicable)
* International shipping is available only where stated in the listing
* Customs duties, taxes, or import charges are the buyer’s responsibility
* Delivery times for international orders may vary
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11. Vehicle Parts – Delivery Notes
For larger or heavier vehicle parts:
* Items may be sent via courier rather than Royal Mail
* Please inspect items on delivery and report any visible damage as soon as possible
* Do not sign as received in good condition if the packaging is visibly damaged
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12. Contact Us
If you have any questions about postage or delivery, please contact us via eBay messages.